Almost 2 years ago I signed up with Webcall Navigata internet phone service, VOIP. Almost 2 months ago they told everyone they were canceling services because they weren’t making enough money. I’m sad to see them fold. This Sasktel branch was small, friendly and staffed by real people who did their best to help you, and it was cheap, I paid $15.99 a month for their basic plan, including long distance.
For various reasons I do not have a landline installed in my new house and neither am I interested in owning an expensive cell phone.
I phoned up lots of other Canadian VOIP providers. None of them except Vonage would let me transfer my phone number, changing phone numbers is a pain, so I signed up with Vonage. What a nightmare.
I jumped though all their hoops and gave them my money on February 12. My phone number has still not been transferred. To make matters worse they gave me a temporary phone number to use while they undertook the immensely complicated, backbreaking process of transferring my telephone number over to their servicer. WTF?
Every time I try to talk to Vonage to discover what the delay is I get a horrible crackling connection or a worker with such heavily accented English it is difficult for me to understand them.
Frustrated beyond reason I decided I didn’t care anymore if I couldn’t keep my phone number. I phoned up all those other VOIP providers only to have them tell me they couldn't give me a local Prince George number. The only numbers they had were for Victoria or the lower mainland.
It seems I’m stuck with Vonage. As far as I’m concerned the only advantage they have above Telus, is they are cheaper.
If anyone knows of any other cheap phone service let me know.
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