Thursday, June 11, 2009

Crap, Major Crap

When you buy a big appliance like a fridge or stove you expect it to sit in its allotted spot quietly performing its job for years, not so my stove.

I love to cook so when we built the new house I decided to get an expensive, pull out all the stops, no holds barred Jenn Air, stainless steel, downdraft, convection oven. There are many things, wrong with it, like the difficult to clean stovetop, which is now permanently stained. The stupidly designed knobs, which kept falling off until I permanently glued them back in place. The grill, that is coated in that crappy nonstick stuff, when cast iron would have been a better choice. Lately the oven has taken to overheating, more times than not this fickle tendency has resulted in burnt food.

I was upset to discover that Jenn Air only guarantees its parts and labour for one year. However, I plunked down $250 of hard earned cash for it to be fixed. Despite all this the stove went right ahead, anyway, and burned a pan of cupcakes. Yesterday I found out that the part the guy should have installed the first time round will cost $300 plus the cost of labour to install it.

I don’t recommend you buy a Jenn Air stove or any other Jenn Air appliance because, like me, you will end up regretting it.

2 comments:

Carolyn said...

Wow! Even if you buy a good stove, I guess that there is no guarantees. Sorry to hear!

Carolyn said...

http://www.consumeraffairs.com/homeowners/jennaire.html

Here's a writeup about Jenn Air and complaints. At least one post mentions burning.